Frequently Asked Questions


Shipping Time

📦 Orders placed before 2 PM CST will be shipped the same day. Orders placed after 2 PM CST will ship the next business day.

If you have any questions or need help tracking your order, don’t hesitate to contact us. We’re here to assist you! 😊

Heathpress Settings

Please visit our website for detailed heatpress guide.

How to Care for DTF Transfers?

Keep your DTF-printed garments looking fresh and vibrant by washing them in cold water. Cold washing helps protect the print, reduce fading, and maintain the overall quality of the fabric. For best results, keep the temperature below 30°C (86°F).

To ensure your shirts remain in excellent condition for up to approximately 100 washes, follow these recommended care guidelines:

  • Turn the garment inside out before washing: This minimizes friction on the printed surface and helps preserve the design’s clarity.
  • Use a mild detergent and avoid harsh chemicals: Strong or abrasive formulas can degrade both the fabric and the print.
  • Wash with cold water: This helps maintain color integrity and prevents bleeding.
  • Select a gentle or delicate cycle: Reduced agitation places less stress on the garment, extending its lifespan.
  • Avoid bleach and fabric softeners: These products can break down the print and weaken the fabric over time.
  • Air-dry whenever possible: High heat from a tumble dryer can cause cracking or peeling; air-drying provides the safest finish.

By following these care instructions, your DTF-printed t-shirts will maintain their brightness, durability, and overall appearance for repeated use—lasting through dozens of wears and up to about 100 washes.

Does Transparency Work on DTF Transfers?

No, we recommend avoiding lower transparency settings in your designs. Transparency can result in poor heat press outcomes and an undesirable finish. If you’re aiming for a faded look, use lighter colors layered sequentially instead for the best results. 🌟

Refunds/Returns

We offer refunds exclusively for DTF transfers that arrive damaged or defective 🚨 (no refunds for other reasons). If this happens, contact us within 30 days 🗓️ and send a photo 📸 of the item. Once confirmed, we’ll issue a full refund 💳 (including shipping) within 5 business days. For replacements, you’ll need to place a new order 🛒 as we don’t offer exchanges. For assistance, email us order@dtfgangroll.com